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Frequently Asked Questions

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How does it work?

  1. Provide Elevate with the contract with your customer and their credit information and Elevate will complete a credit review and approval.

  2. Once approved, loan documentation is issued to your customer and you are notified.

  3. Elevate pays you upon receipt of a buyer approved invoice and Elevate services and administers the loan with your customer, directly 

When can I introduce my client to Elevate?

You can introduce your client to Elevate at any point during your sales cycle. We are happy to provide support and guidance where needed. Speak to your Account Manager to decide on the best time.

When do I get paid?

You get paid when Elevate has proof that the export shipment has been dispatched and is on its way to the buyer.

What type of financing support do you provide to the exporter and buyer?

Entering a new market is a major undertaking that requires proper due diligence to ensure the best chance of success

How long does the loan approval process take?

This will depend on the complexity of the loan, which includes country, legal structure and financial information provided by your buyer to Elevate.

Are interest rates fixed or variable?

Elevate offers variable or fixed rates.

Which countries will you consider lending too? Which countries will you not lend too?

Elevate is a service delivery channel for Export Development Canada (EDC). This means that we will consider buyers in all countries that EDC will support in their Customer Financing Guarantee program.

What industries will you provide financing to and are there any exclusions?

There are very few industries that we cannot support including the Aviation industry.

What type of financing support do you provide to the exporter and buyer?

Elevate provides buyer financing. This means that we provide financing in the form of a loan up to 85% of the agreed upon purchase price to the buyer. Elevate requires that the buyer make at least a 15% down payment.

Do you loan to manufacturing and services?

Yes. All loans are assessed on a case by case basis. Please contact your Account Manager for additional information.

For buyer financing, what are terms of the loan?

Terms range from 2-5 years.

How are loan repayments structured? 

Payments are made by the buyer to Elevate on a quarterly or semi-annual basis.

What are the costs of the solutions you offer?

Buyer financing costs are dependent on the country you are exporting to as well as the credit worthiness of the buyer.

Does Elevate require security on a loan?

For buyer finance loans below $3,000,000 USD, Elevate, typically, does not require any security on the loan.

Let's start elevating your business in the global marketplace.

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